Cancelation & Refund Policy

thin

Cancelation Policy

If you've agreed to finance a payment through a certain time duration, whether that be 2 months or 4 months, then you've agreed to finance the program through Eva Stottler via pre-authorized automatic electronic payments to be debited from your bank account, credit card or PayPal on a monthly basis.  This applies to any programs offered by Eva Stottler that are not pay-as-you go memberships, but are programs with a set price.  Paying on a monthly basis for an agreed upon term is agreement to pay the entirety of the program and not to stop payment at any time. 

Should you fail to remit any of the required payments on time, and have not corrected the situation in a prompt manner, Eva Stottler may terminate you from the Program and you will be immediately responsible for the remaining balance of the Program. We may also terminate services if, in our sole opinion, You are conducting yourself or your business in a manner which is disparaging or disruptive to Eva Stottler or infringes upon Eva Stottler’s intellectual property rights.

If you've signed up for a subscription (ie. pay as you go) program, you will be charged the agreed upon monthly amount as long as you are in the program.  You are also allowed to cancel at any time, no questions asked.  Simply email us at [email protected] or call +1 (314) 478- 5808 and we'll cancel your subscription as of the day the email was sent and/or the phone call was received.  If you've signed up for a trial offer, such as a $1 trial period, your bank account, credit card or PayPal will be charged at the end of the trial period and on a monthly basis thereafter unless you've contacted Eva Stottler to cancel your subscription.  If you contact us after your account has been charged a monthly payment, we will not issue a refund for charges made prior to us being contacted to cancel.

Refund Policy

Supplements

We offer 30-Day Refund on all supplement that are unopened. Please send us an email at [email protected] requesting a refund. Your refund will be issued once the product has been returned.

Hot Mess to Hot Mama Total Body Detox

You will be charged the agreed upon monthly amount. At this time, we do not offer refunds on digital content delivered through this program. You may cancel within 14-days of purchase and receive a credit for all supplements and testing that has not been used or opened.

Hot Mama Fit & Fabulous

At this time, we do not offer refunds on digital content delivered through this program. You may cancel within 14-days of purchase and receive a credit for all supplements and testing that has not been used or opened.

Hot Mess Jumpstart Detox

At this time, we do not offer refunds on digital content delivered through this program. You may cancel within 14-days of purchase and receive a credit for all supplements and testing that has not been used or opened.

Lab Testing and Consultations

No refunds on any lab work or consultations.